We are committed to providing you with a seamless and enjoyable shopping experience. In the rare event that you encounter an issue with your order, we’ve outlined our exchange policy below to ensure a smooth and hassle-free resolution.

• Defective or Damaged Product: If you receive a defective or damaged item, we offer an exchange. However, the defect or damage must be clearly visible in the unboxing video. Without an unboxing video showing the issue at the time of opening, the product will not be eligible for exchange.

• Sizing Issues: Exchanges are allowed for size-related concerns (applicable to shoes and clothing only).

To be eligible for an exchange:

• You must contact us on WhatsApp at +91 87993 37617 within 24 hours of delivery.

• An unboxing video is mandatory as proof (must be continuous and unedited from package opening).

• The product must be in unused, unwashed, and original condition.

• All tags, labels, packaging, and accessories must be intact and returned along with the item.

• The item should be in equivalent and complete condition as received.

• Products returned without the original packaging or unboxing video.

• Items that show signs of use, wear, or damage post-delivery.

• Requests made after 24 hours of receiving the order.

Please note, we do not offer refunds or returns. We only process exchanges under the above conditions.

• Enjoy a flat discount of 200 on all prepaid orders.

• To avail of this offer or for placing an order, contact us on WhatsApp: +91 87993 37617.

We appreciate your cooperation and understanding. For any assistance, our team is just a message away.